I'm so happy to see this. I am working on publishing a book on leanpub, and leanpub disburses payments using paypal. Yesterday, I logged into my paypal account and I remembered that this happened to me and my funds and account were frozen since 2010 (something I must have put out of my mind :p).
I was searching for this issue and found this lawsuit and cannot wait to be part of it.
Dealing with Paypal during the time was borderline abusive and I felt helpless every step of the way. In 2010 when they froze my account they mailed me a physical letter with an activation code which took weeks, and when I called to confirm my account I was told that the code was incorrect...
I had very very little money in my account < $100 and I can't imagine how frustrating it would be for someone who needed paypal for their income.
I'm happy to be in a position where I can choose to never use paypal again and I hope they are punished for the way they treat their customers.
This is true, a long long time ago I linked my Paypal account with Yodlee just to view balances (it would poll my balances at automatic intervals) and PayPal limited my account for "unauthorized third-party activity" or something to that effect.
Now that account aggregators like Mint/Yodlee are more common, I'm sure they worked out a deal with Paypal. But automated login activity is still scrutinized.
This happened 10+ years ago and I don't think there was an activity fee back then.
But the account limitation was removed fairly quickly. Basically I got an automated or template message telling me to change my password and keep it secure. Shortly after I changed my password, the limitation was removed.
2FA is essentially a time encoded using a secret known to you. It's an alternative to using a private key, it's just lest confusing to non technical people.
You basically can read the QR code, get the secret and use it to programmatically generate the token every time you need it.
> holding and tracking other people's money has a cost.
When you have as many users as PayPal does, in aggregate those non-zero balances are a mountain of money to play with. It's not a cost, it's opportunity for profit.
Presumably it costs more to keep the money and process login attempts. Since logging in is enough to keep the account at zero fees, this seems like a money grab.
Is there really a marginal cost to holding more money? Presumably they can buy treasury bonds and earn some interest off the holdings. In terms of data storage, is it really more expensive to store a positive number vs. zero?
I suppose that compliance might cost something. I don’t know what KYC laws they have to comply with, but that is the kind of stuff that needs actual humans in the loop
When I was canceling my paypal account a few years ago, paypal prompted me: It's free to have a paypal account, so if you don't want to use it, just leave it.
It's hard for me to imagine when someone opens his old PayPal account and finds out that he was charged 10 €. (not even in US dollars)
For over a decade I've heard tons of stories about PayPal freezing accounts for questionable reasons. I've heard of events that were cancelled because the organizers suddenly couldn't access the money people paid to the event, and PayPal wouldn't release the money until they could prove they'd organized the event for which people paid, for which the organizers of course needed that money.
I will never ever use PayPal. Everything I've heard about them makes them sound like an extremely unreliable payment provider.They're not an organization you should trust with your money.
Wire transfers have borderline predatory fees unless you're moving thousands of dollars, and there's still the issue of "oh you entered one of the numbers incorrectly, hopefully they give you your money back!"
This is a distinctively US feature. SEPA transfers cost (next to) nothing, and the IBAN has a checksum, so entering a single digit wrong will get the transaction rejected.
They have bank accounts everywhere. They just avoid transferring money between them in the first place. As long as an even amount of money is going in each direction, they won’t have to.
Only if flow gets too out of whack but that means their rates are too one-sided.
That’s the forex business in a nutshell. They don’t convert money, they just exchange it.
I've used Zelle and it was easy. My bank is suggesting them (they have first class support), but I have no idea if they are otherwise better/worse than paypal. Most of the time if I owe money it is either credit card or I used my bank's bill pay (which sends a physical check if they don't have an electronic arrangement)
I did a wire transfer once, $15 in fees, but since the amount was from a house sale (to get from the bank where the money was deposited to my mortgage bank - they couldn't do this direct which was annoying). I wouldn't do it for normal things, but with that much money involved I don't blame the banks for some friction and the cost wasn't much. Hopefully I never do one again, and also I hope I'm an oddity for even doing it at all.
Which is exactly what I want, most of the time — I want to write a check, but without the hassle of paper, or the recipient having to explicitly deposit it.
I was searching for this issue and found this lawsuit and cannot wait to be part of it.
Dealing with Paypal during the time was borderline abusive and I felt helpless every step of the way. In 2010 when they froze my account they mailed me a physical letter with an activation code which took weeks, and when I called to confirm my account I was told that the code was incorrect...
I had very very little money in my account < $100 and I can't imagine how frustrating it would be for someone who needed paypal for their income.
I'm happy to be in a position where I can choose to never use paypal again and I hope they are punished for the way they treat their customers.