Yeah I think we're on the same page here. I mean its a complicated problem, they're under pressure to solve it. They were backed into a corner by the carriers and suspended my account. Shit happens.

They just need a phone number. I actually called sales hoping I could plead my case and get them to connect me with someone. But I couldn't get connected with sales. If this was due to omicron and sales would have helped me, then this is truly an edge case.