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This is putting a lot of undue blame on product managers who only have so much autonomy in a business regime set up for perpetual "growth" that is necessarily quantifiable and ultimately aimed towards economic growth. Constant growth is the underlying objective for any investment-driven software business (pretty much any of the businesses regularly talked about on this site, and certainly ones supported by this site's operators). "Making a great product for the customer" is necessarily secondary to investors getting a return.

But its refreshing to hear of notable exceptions to this! In my field of music tech, Ableton is one of these, for instance, having semi-famously refused significant outside investment to be able to focus on making a great product: https://www.billboard.com/pro/ableton-founder-gerhard-behles...




Another good example is Craigslist. I always wonder about how great it would be to work there.





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