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Well, he said one of his first and most important tasks was to decrease the amount of bureaucracy HP's salesmen had to fight to get their job done; as I recall they were only able to devote about 30% of their time to actual sales. I can certainly recall a number of anecdotes from the Carly years about an unresponsive and unrealistic sales organization that along with Sun's near total dysfunction in sales between what could be charged on a credit card and mainframe level deals made Dell the default server vendor.

People wanted to buy higher quality kit, but Dell was the only company that was willing to to give them the time of day. (Hmmm, I'll bet this put a lot of money into Supermicro and perhaps Tyan's pockets, since building your own could be an attractive proposition.)




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