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He uses many examples to illustrate (belabor?) the simple point that businesses leverage technology for productivity gains. This has always been true.

25 years ago i.e. a quarter century similar points could have been made-- writers/authors/journalists are now using word processors instead of typewriters, accountants are now using spreadsheets instead of written ledgers, grocery stores now have automated UPC scanners instead of relying on cashiers to read price stickers, etc.




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