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teyc
on Aug 19, 2011
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HP to buy Autonomy for $11 billion
Has anyone here used Autonomy? It seems to be used in call centres to detect nuances in a person's words. What other type of data mining does it do?
jgmatpdx
on Aug 19, 2011
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The call center tech was acquired; I don't suspect much of it ever had anything to do with their core product.
d4nt
on Aug 19, 2011
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They implemented it at my last employer - a professional services business with lots of documents to search. I don't think we were really using it to its full potential though.
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