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> Uber/Lyft take away all the friction of finding a cab, telling it where to go and paying. The reputation system does a decent (but obviously not perfect) job of curbing the worst actors (drivers and riders).

Except for all the drivers who cancel on you, all the trips that it refuses to find a driver for, the drivers who go the wrong way and don't speak English... oh and while they're at it, not only do they screw over the customer, but they also screw over the driver.




Hail a city taxi in that situation then!




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