This is a rule I heard for dealing with coworkers from some other backgrounds as well. In some cultures, the established norm is for junior staff to answer all boolean questions in the affirmative.
As in:
"Have you completed the task?"
"Yes!" -- no matter what
If instead you ask for a project completion sign-off document, you're forcing them to provide the answer you were actually looking for.
As in:
"Have you completed the task?"
"Yes!" -- no matter what
If instead you ask for a project completion sign-off document, you're forcing them to provide the answer you were actually looking for.