> My take on this is that most US firms have outsourced first tier tech support to non-native English speakers who have fairly useless scripts they have to run through.
I would believe this, but I have first hand experience working front and back in a Harbor Freight. I'm sure the percentage is lower, but the amount of people who are perfectly willing you be absolutely god awful to you in person to your face is ASTOUNDING. Not to mention it was a discount tool store, so GOD HELP YOU if you were a woman.
I would believe this, but I have first hand experience working front and back in a Harbor Freight. I'm sure the percentage is lower, but the amount of people who are perfectly willing you be absolutely god awful to you in person to your face is ASTOUNDING. Not to mention it was a discount tool store, so GOD HELP YOU if you were a woman.