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> It's almost like there's something cultural happening in America that's making everyone assume the worst when interacting with people they don't know...

I would probably compare it moreso to just the abysmal state of quality of support, even for expensive or important services. Call your health insurance provider and try to get something changed/fixed in a reasonable fashion and you'll be met with red tape/nonsense/phone tag. I am a person that usually starts out angry on any customer support line, only because of the shenanigans it takes to get someone on the phone in the first place.




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