It's all about the subtle nuance of the service provided. A skilled driver will know which route to take if the passenger wants the absolute quickest route, or if the passenger wants a scenic route, or which cobble-stone roads to avoid if the passenger says they're feeling a bit ill, or hundreds of other such intricacies and peculiarities which come with offering expert service which someone who just has a GPS app on their phone and some free time can't begin to offer.
My point up-thread was that this tier of service used to be more or less the de facto standard of service that you would get for a standard, not a premium, fee. Over time, it has deteriorated and is now the domain of specialty car hire services. I'm not sure that that's a good thing.
My point is that the "standard" fee is premium when compared to Uber which tends to cost half as much in the countries where I tried it.
Aside from solving the trust/scam problem, that's one of the reason why people like Uber - it made 'car as a service' affordable. Without Uber, I might have bought a car, because a factor of 2 completely changes the picture.