Hi there - Helm co-founder/CEO here. We will have additional tiers of subscription for customers to back up additional data with us. Everything is locally compressed before uploading and all backups are encrypted with keys only customers have.
"we have additional teirs..... but we havent launched them yet"
so you DON'T in fact have addtional teirs since I can't buy them, resulting in only 128gig of cloud backup being availble regardless of what hardware I buy.
Not to mention this "cloud backup" takes my files back out of my control and hands them over to big tech (apparently encrypted, but from your other comments there is no way to verify that since there is no option for the user to access the device)