Well sure, because it is. As mentioned I also worked both in first- and second level support in an enviroment that had Windows, OSX and Linux desktop, with very varying degrees of proficiency between the users of all operating systems.
The anectdote from my mother is mirrored in the many experiences I made at the job. Sure that is still no true evidence, but I never claimed it was more than just my opinion. My opinion that I derived from working at precisely the issues involved.
Btw. there was one particularily bad Windows user (the type that comes with viruses and toolbars, the type that thinks someone can control their computer if you plug their mouse into another computer). We had nothing but hassle with that person until we moved said person to Linux, where a big pain turned into a much smaller pain.
This is again just another annecdotal example, but I could go on.
Well sure, because it is. As mentioned I also worked both in first- and second level support in an enviroment that had Windows, OSX and Linux desktop, with very varying degrees of proficiency between the users of all operating systems.
The anectdote from my mother is mirrored in the many experiences I made at the job. Sure that is still no true evidence, but I never claimed it was more than just my opinion. My opinion that I derived from working at precisely the issues involved.
Btw. there was one particularily bad Windows user (the type that comes with viruses and toolbars, the type that thinks someone can control their computer if you plug their mouse into another computer). We had nothing but hassle with that person until we moved said person to Linux, where a big pain turned into a much smaller pain.
This is again just another annecdotal example, but I could go on.