Which is amazing because Slack calls are so bad that they pushed us to pay for Zoom licensing. It can bring a brand new $2k laptop to a sputtering halt. Which is bad but honestly fine for meetings. Where it lost us was that we couldn’t use it for pair/group work because our tools would become so slow as to be unusable.
My guess is they got a pretty good deal on Voice/Video from AWS, or perhaps a better deal for entire AWS infra.
Kind of sad as video is a extra paid feature!. It is very limited in functionality, no screen share or view on mobile, no easy way to do audio/phone bridge.
The connections or bad that my org disabled audio/video calling on slack and encourage users to use Teams only.
[1] https://www.theverge.com/2020/6/4/21280829/slack-amazon-aws-...