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This may explain why Microsoft have created so many email clients and none of them 100% work.

  * Microsoft Mail
  * Windows Messaging
  * Outlook Express
  * Microsoft Outlook
  * Windows Mail
  * Windows Live Mail
  * Mail.app
There are also Microsoft Entourage for Mac OS, few different apps for mobile, and at least two web clients, Hotmail and Outlook.com. Did I miss any?



Microsoft Mail is a product from the early 90s for DOS/Classic Mac OS. Microsoft Internet Mail was a logical upgrade, then added support for newsgroups. Eventually, after the success of Outlook in the MS Office world, it rebranded to Outlook Express. You could still see echoes of Microsoft Internet Mail and News if you looked hard at Outlook Express, its executable was called msimn.exe.

Windows Live Mail and Windows Mail were essentially newer, Vista-era versions of Outlook Express. It's the same program rebranded. Mail was bundled with Vista, Live Mail was a way to push the Live branding and get the newer program into the hands of those running older versions of the OS (WinXP).

Microsoft Outlook is a different beast with a different lineage, part of MS Office, and can be thought of the "pro" version of the basic mail clients bundled with Windows.

Yes, Microsoft could probably do with some branding discipline but the technology is quite predictable.

I'm not sure what Mail.app is, I always thought that was Apple's. Entourage was IIRC a native 'designed for Apple' PIM that eventually made its way into Office for Mac, eventually they decided to rationalize and have one client -- Outlook.

Hotmail / Outlook.com - Outlook.com, again despite the confused branding, is Hotmail evolved. Over time, Microsoft slowly merged its consumer (Hotmail, Windows Live) UI with its 'pro' UI (Outlook for desktops, Exchange Web) so that these days they are all pretty similar. These days you also have Outlook's mobile apps for Android and iOS and those too have a familiar look and feel.

I don't see any of these as a bad thing. Microsoft's history is linked to the history of personal computing and the ebbs and flows of market forces that shaped the PC biz and continues to shape today's technology. Given all the churn in this space, it's actually kind of awesome how their technology has evolved -- and will continue evolving, e.g. with all the focus on a web version of Office. But yes, their sudden shifts in branding is pretty sucky and they could do a lot better there.

But "none of them 100% work" is pretty harsh. No mail client is right for every use case (except emacs, naturally -- if it doesn't work for you it's because you haven't written enough elisp yet). But these are very widely deployed products and do work for a good segment of their target market.


Nice write up.

Mail.app is what I call the new "modern" app shipped with Windows 10. Mostly garbage. Spends most of its time and your CPU to resynchronize your mails.

My experience with these programs is that the predecessor can have feature X but the successor doesn’t but has feature Y, similar what OP described.

I’m always harsh when reviewing software. No need to be gentle about things that doesn’t work well.


Why Outlook does not work?


Tried it a year ago again and if I remember correctly it has tons of options but little customization and somewhat bloated mess. I like minimalism and I don’t like cruft, things like how does the list of mails work when viewing 100+ and navigating at high speed with the keyboard and applying actions work. Most email client fails this btw.

I think also I was annoyed over how one email list item was drawn, too big, thus reduces the number I can see at one time. Can’t remember if I found anyway to customize that.

I ended my Office subscription because I didn’t really like the feeling of the applications. It feels like they have put lipstick on a pig. Yes, there is a minimal writing mode in Word, but beneath it is the same old steaming pile that seeps thru.

But I’m somewhat harsh when evaluating software so maybe I’m missing something here.


I agree that some features in Outlook feel like bloat and that it too has legacy UI.

I do however find it to be the best (on Windows; unsure about on Mac).

I would so much like Microsoft to sell it outside of "Office Pro" as I would like to use it at home too but do not otherwise need "Office Pro" at home.




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