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For casual users these UIs are catastrophic. Casual users just straight don't change settings - they tend to live with the most insane easily fixable problems.

Whereas for me, person who has to give phone support, every version of Windows has made important settings harder to get too, which means I can't muscle memory train casual users about what setting they need to review if the problem recurs.

The new UIs are all attempted flash over substance, and idiom breaking - buttons and interactive controls are not clearly highlighted and information density is low.




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