From the videos I’ve seen there are very few where he doesn’t come off as insufferable. My favourite one is when he starts trashing the Genius Bar for not being able to diagnose an issue with a specific component on the motherboard like he does, and instead they recommend replacing the whole board. I don’t think Dell/HP/Lenovo support is going to bother inspecting a mobo with a microscope and checking voltage levels either.
Yea, he seems to be willfully oblivious to the fact that it's not in any way feasible to have every Apple Store staffed with people who have the skills to reflow surface mount components and debug issues with oscilloscopes.
It's orders of magnitude easier to just swap whole boards and ship the broken ones to a central place to be either recycled or repaired.
