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Thanks for the reply. Odd that themes are available for some accounts but not others. I did find this help thread that originated in 2008(!) where others describe having the problem also: http://www.google.com/support/forum/p/Google%20Apps/thread?t...



In domain management, there is an option to turn on themes for e-mail users.


Indeed, there is. I'd looked for it yesterday, but couldn't find it. Thanks for the tip!




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