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"Everytime I've been hired into an executive role I've cancelled our Salesforce subscription and productivity has gone up."

... Great observation. But what did you replace it with?




This is classic new-hire behavior.

Come in, shake things up by changing a big system to put their stamp on things, (no telling if productivity would’ve gone up if nothing had happened, e.g. company was already growing), then bounce to the next executive gig before the honeymoon wears off.


Do you you know why we say, that one should never "assume" ?


Check out this reply to my other comment asking for their background as an executive.

> [I’ve been an executive] 2 times. First I left because of a disagreement on strategy after 2 years. The second I left because of mismanagement at the highest levels.

I’ve looked like an ass before, but I think I did OK w/ my original comment.


I did something similar at a smaller scale migrating away from Oracle to the Excel spreadsheets in SharePoint that fed everything anyway. Lol


I heard moving into a new home and then immediately burning it down to camp in the back yard is great for the maximizing your Daily Steps KPI also. This conversation of "what I did":"what the outcome was":"what the goal was":"what the organization needs to win" seems a bit imprecise.


In my case, the upstream ERP was there for historical reasons and literally wasn’t used beyond a few reports. The old system wasn’t modified with the business as it grew.

We obviously didn’t stay with excel :)


And hey if you did you were just early on inventing airtable :)


The answer is a bit more complex, but in short: A spreadsheet and process documentation.


I'd love a longer answer. You seem to be happy to give quips and tidbits, but no substance in your answers.

Great, you've replaced your CRM with Office365 spreadsheet and a documented process in a wiki. Your spreadsheet has history, so audit logs are captured and you can backup. You have a documented and adhered to process for altering data in the spreadsheet.

But depending on your use-case, Salesforce may never have been a good fit. If you're following processes that can actually be adhered to by reading a document to manage your business - your business is extremely mature, well defined and unchanging, has no bad actors (because hitting "Download" on the top-right literally exports all of the company private data) with little compliance requirements, and doesn't require international or external integration, and will never experience unprecedented growth.

If these assumptions are wrong, please share some detail because I'd love to hear about the workflow in your organisation.




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