Plus the consultants working with clients have support from:
* The partners overseeing the client relationships, who have each worked with hundreds of clients, been involved with a thousand projects personally, and know something of 10x more. At that stage in their career, a huge amount of strategy consulting becomes instinctive pattern recognition.
* The firm's global knowledgebase, practice areas, research support teams, etc. These hugely accelerate your knowledge of an industry so you can productively and usefully engage with experienced managers at the client right from day 1.
I was a BCG consultant for a few years. Every 3 months, I'd be thrown into a totally new industry: forestry and paper making, clothing supply chains, retail banking sales incentive structures, car tyre manufacturing cost reduction, airline route pricing, production planning for brick manufacturing, ERP systems for electrical contracting wholesaling. Those were my first two years as a junior consultant.
On the day the project kicked off internally, of course I knew nothing. But a couple of days later, I knew how each industry worked, understood the competitive positions of the client and their main competitors, had some good hypotheses on the client's specific challenges, knew the terminology, and was fully equipped to start asking relevant questions.
I never pretended to know stuff that I didn't. Being humble, open, inquisitive, sensitive to others' perspective, and focused on the outcome gets you a long way.
Exactly! My feelings is that they pride not on knowing things, but on knowing _how_ to know things.
I had an ex-Mck associate partner as a boss and turns out he's a great guy (though his brain seems to be overclocked and that made it extremely difficult to work with).
* The partners overseeing the client relationships, who have each worked with hundreds of clients, been involved with a thousand projects personally, and know something of 10x more. At that stage in their career, a huge amount of strategy consulting becomes instinctive pattern recognition.
* The firm's global knowledgebase, practice areas, research support teams, etc. These hugely accelerate your knowledge of an industry so you can productively and usefully engage with experienced managers at the client right from day 1.
I was a BCG consultant for a few years. Every 3 months, I'd be thrown into a totally new industry: forestry and paper making, clothing supply chains, retail banking sales incentive structures, car tyre manufacturing cost reduction, airline route pricing, production planning for brick manufacturing, ERP systems for electrical contracting wholesaling. Those were my first two years as a junior consultant.
On the day the project kicked off internally, of course I knew nothing. But a couple of days later, I knew how each industry worked, understood the competitive positions of the client and their main competitors, had some good hypotheses on the client's specific challenges, knew the terminology, and was fully equipped to start asking relevant questions.
I never pretended to know stuff that I didn't. Being humble, open, inquisitive, sensitive to others' perspective, and focused on the outcome gets you a long way.