I enter email, a user name, have LastPass generate a password, paste that in, click on send verification email, click on the link in the email....
So I can sign in again, right? Nope. Somewhere in that process, the clipboard was voided, so I have lost that password...
...and there is no password recovery button on the sign-in page.
Sure, there is a resend validation email link, but as soon as I enter my email, it disappears under my keyboard, and I cannot access it - but it's not what I want, I want password reset.
True, I am irked beyond all reasonable belief because I was trying to do something quickly to find a movie for my GF and me, but to miss such a key point? No password reset on the main screen?
If you are going to send a verification email anyway, just skip setting the password until the person has verified their email, and INCLUDE A PASSWORD RESET LINK.
I download the app. OK.
I enter email, a user name, have LastPass generate a password, paste that in, click on send verification email, click on the link in the email....
So I can sign in again, right? Nope. Somewhere in that process, the clipboard was voided, so I have lost that password...
...and there is no password recovery button on the sign-in page.
Sure, there is a resend validation email link, but as soon as I enter my email, it disappears under my keyboard, and I cannot access it - but it's not what I want, I want password reset.
True, I am irked beyond all reasonable belief because I was trying to do something quickly to find a movie for my GF and me, but to miss such a key point? No password reset on the main screen?
If you are going to send a verification email anyway, just skip setting the password until the person has verified their email, and INCLUDE A PASSWORD RESET LINK.
No contact us, nothing.
Nice idea, really bad execution so far.