Unlike Apple who seems to like to solder everything onto the board, such that to fix the SSD would require an entirely new logic board and a trip to the Apple Store.
That alone makes the Surface 4 'look' like a good deal, but at the price of $1000? No thanks and no deal (For now).
It's super weird to see this phrased as "courage". I can understand the desiderata--"I want a user-servicable laptop" is entirely a reasonable position--but framing this narrative as "courageous" is bizarre. It's all a mix of branding and utility.
If anything, Apple's environmental impact and their advertising around it is a staggeringly courageous amount of bullshit considering how hard they make it to service, upgrade, and repurpose old devices.
"Courage", as well as "A sense of pride and accomplishment" means different things now, because some presentations have given those words new life.
In the case of "Courage", Apple branded their decision to remove the headphone jack as "courageous".
"A sense of pride and accomplishment" is from the Battlefront video games, when marketers were talking about some features that either cost hundreds-of-dollars, or literally hundreds of hours of gameplay to unlock.
What is the new meaning of the word "courage" then? I presume it just means a decision other than the "safe" option. It's a bit melodramatic, perhaps, but not really a new definition. From an individual perspective, someone may have felt they were sticking their necks out and were in danger of hurting their career if the decision led to backlash and a reversal.
(Talking about the audio jack change, no idea how making easy-to-maintenance parts is not the safe choice).
For one, courage is the mean between cowardice and recklessness. I.e., the pursuit of a good where the risk is rationally justifiable in proportion to the good.
Can't comment on whether the decision makers were being courageous or not in any way. Not sure any of us could.
I was actually considering it a lack of courage: that Apple is so insecure and concerned with its own lack of or zero innovation in last decade or so that it forces its customers to keep buying costly new devices and keep getting costly repairs by means like making devices unrepairable (e.g. literally using a new pin configuration in every other MacBook SSD which are non standard to start with), making devices breakable (glass backs?) etc.
Really hoping that Jony Ive leaving will have a positive impact in regards to serviceability. Hopefully the blowback for their obsession with thinness was due to Ive.
Is this the same Microsoft whose original Surface Laptop got the lowest repairability score that iFixit has ever given?
>According to iFixit, the Surface Laptop isn’t repairable at all. In fact, it got a 0 out of 10 for repairability and was labeled a “glue-filled monstrosity.” Ouch. That’s never happened before. The lowest scores previously were a 1 out of 10 for all previous iterations of the Surface Pro
In 2012, 4-5 days after the purchase of my first and last MacBook Air, they gave me a quote that was half the price of the new MBA when a key cap just popped out. I literally was using it and it popped out.
Their reasoning: physical damage + (this is the kicker) in Air there’s no provision to repair the key or key cap, entire lower board/chassis needs to be replaced.
Yes just a key cap! I shouted to customer support. It was replaced. I decided I am not paying for another fruit company laptop. (In their defence they tried to pull this off in a country with pretty much no or no accessible consumer protection)
I'm having a hard time believing that. The 2012 Air keyboard is a normal scissor keyboard, there's only the keycap and the scissor plastic thingy beneath it, you can literally repair it with a bit of superglue if you're lucky.
Was it Apple who told you this? Or a 3rd party service center? A reseller? What country did they try to pull this off in?
Unlike Apple who seems to like to solder everything onto the board, such that to fix the SSD would require an entirely new logic board and a trip to the Apple Store.
That alone makes the Surface 4 'look' like a good deal, but at the price of $1000? No thanks and no deal (For now).