We upgraded to Ubiquiti a few months ago. I was so impressed by the hardware for the price. The dream machine firewall had such a good interface compared to more expensive firewalls I’ve used in the past. I’ve been very pleased so far, but this and another article have me worried they’re going downhill.
As a flip side experience, I have a dream machine too; it ignored my auto update settings and updated itself anyway, there's no way to roll back, and it now regularly stops responding, has high packet loss over wifi and supports response was effectively "go jump". Very unhappy.
Yea, I've had a few problems with UDM as well. The management UI/controller container has died numerous times so to get visibility into whats happening I need to ssh in and restart that container or restart the router.
I've also had numerous cases where routing has stopped for no reason. This I find really bad as, "it has one job ...".
I have all aps and controller blocked from the internet for that very reason. Don't tell me when to update heh. Really sucks about not being able to roll things back.
I recently purchased switches, wireless access points and cameras for a new home-office setup. I was looking at going full Ubiquiti because the dream machine (UDM) comes with a network video recorder (NVR) that looked quite good in comparison to Zoneminder, Shinobi and even Synology's paid product.
While researching I found-out that you must use a ui.com account to setup the UDM (the apologists call it "mandatory online registration"). While you can setup a local account and disconnect from ui.com afterwards, I was perplexed that they would choose to do this.
Their user forums had at least two flamewar threads with people pointing-out the security implications of linking your local network to a remote, internet-accessible service but zero communication from Ubiquity themselves. Fast-forward to January and we saw the disclosure of a massive breach on ui.com.
So I ditched the Ubiquiti cameras for Geovision (better bang for $), kept the switches, APs and have been running the controller in containers (https://github.com/jacobalberty/unifi-docker). Needless to say, I'm not going to upgrade from version 6.0.43, which does not include advertisement.
I hope it doesn't get any worse because I do love how easy it is to maintain VLANs, firewall rules and IPS services.
Sorry! It was this one. I guess it wasn’t the article so much as the comments on it. Former employees were lamenting the management at Ubiquiti, and users in the thread mentioned they noticed some rumblings of a decline in quality. Like I said, I’ve been happy so far, and I’m hoping that lasts.
