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An organisation where decisions are not arrived at, and where people work at cross-purposes to the disadvantage of the organisation as a whole.

In a previous position, a failure to commit to certain key decisions led to over a decade of drifting in some aspects because they were unwilling to draw a conclusion and get on with development. For some of these, the cost of actually designing and implementing the solution was far, far less, than the total cost of all the meetings we had about them, not to mention the lost time. I'm not even slightly joking. It's a management failure at the highest level in not considering medium- to long-term issues, by focussing only upon short-term needs. I would also put some blame, in part, upon Agile as practiced by some organisations.

Consensus is important because you have to have the whole team, or whole organisation, on the same page. Even those who don't fully agree with the decision. You have to have everyone commit to following the decision, even the naysayers. That is to say, the organisation as a whole has committed to a certain action. Which is not to say it can't be revisited or re-evaluated down the line, but that right here and right now, we will all follow the plan.




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