You want to send potentially sensitive health updates over SMS? Or just a link, that then opens the web-app anyways? Definitely sounds like bad UX.

CVS has no problem sending text notifications. You can send informative alerts without any sensitive info.

Push notifications are subject to the same HIPPA rules as sms. You can’t included sensitive info.

Push notifications go through apple/google servers. The advantage of PWA notifications is that they can be local - https://developer.mozilla.org/en-US/docs/Web/Progressive_web....

You don’t get it, 100s of billion of these notifications have been shown already to users on desktop with a less than 1% accept rate. These are spam .

What a weird argument. We're not talking about suspicious blogospam sites asking for notification access here. By the same token, most email sent is spam. Should we stop using email?

Spammy notification requests should be mitigated with better browser guards for requesting them. The fact that there is spam does not somehow invalidate that there are legitimate use cases people want them for.

If 99% of something is used by spam and not opened it makes a strong argument to remove said feature.

Here in California, I got updates about my covid19 test results, and my covid19 appointment information, over SMS or a link over SMS.

This includes what vaccine I received, the lot number of its production, plus information from v-safe[1] and reminders to check in telling the government how I feel on days after the vaccine.

1. https://vsafe.cdc.gov/en/

Why? Text messages are great because they pop up on my Mac too.

This - email and text notifications go everywhere for me. Web ones don’t follow what device I’m using