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> Another argument against the "going dark" claim is that before smartphones and the internet, the only conversations the FBI could monitor was through phonelines and mail. These were known to be easily monitored and I doubt there was much more criminal activity happening through those then than now.

It doesn't really matter that they quantitatively have access to more to them, from the POV of law enforcement though they had access to everything that was available if they wanted it then and they don't now. Law enforcement chafes and pushes against any attempt to limit them because their self image is that of protectors and good guys so what they do has good reason even if people don't want them to, it's a whole self justifying greater good/ends justify the means self justifying loop a lot of place fall into, including tech companies. You see it constantly with unjustified searches, stops and seizures, given a limit, eg the requirement for probable cause for a search, police find any way around it they can to justify the action they already want to take, eg smell of drugs or 'acting suspicious'.

There are definitely crimes that go unsolved because police can't monitor everything 24/7, that irritates a group tasked with 'protecting' society so they push back. We feel the same thing in software engineering to a certain extent, governance, architectural approval, etc all suck to work with but they exist for a reason in big orgs but just because they're useful agencies doesn't mean they suck less when you're held up because the architects take 3 months to approve something and want 20 Powerpoint decks to do it.



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