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Launch HN: Queenly (YC W21) – Marketplace and search engine for formalwear
87 points by kathyqueenly on March 13, 2021 | hide | past | favorite | 36 comments
Hey HN! I’m Kathy, cofounder and CTO of Queenly (https://queenly.com/). We created a marketplace and search engine for formal dresses (think wedding, prom, quinceanera, etc). Our search and recommendations system focuses on showing the buyer these products at the level of precision they are looking for, in terms of body shape, color, style, height, skin color and fabric, trained on the text and visual signals from our user-generated content.

It’s always been a tricky process to find the perfect dress. The women’s formal wear industry has been decentralized and offline for decades, fragmented across mom-and-pop boutique shops, with sparse inventory available online and within department stores. In other words, finding the perfect wedding gown or prom dress meant driving for hours to different stores hoping these stores carry your size or the style you want. This is especially frustrating when that special occasion you are shopping for means so much to you. Similarly, it’s been tough to resell these items after that special occasion is over, as buyers on generic marketplaces like eBay or Poshmark tend to not focus on giving a safe and easy shopping experience for this type of inventory. Moreover, it takes a lot longer to sell dresses on these platforms since the buyers there have much lower intent on purchasing this kind of inventory.

Queenly attempts to solve that two-sided problem. We’ve launched a web, iOS, and (pared-down) Android app for consumers to upload their dresses that they no longer have a user for and for small business owners to bulk upload their dress inventory to help them generate more revenue.

We’re solving this problem because of our personal backgrounds: Trisha and I are two minority immigrant founders from low income families. For us, having that transformative Cinderella dress was tremendously meaningful but never truly attainable. My cofounder, an emancipated youth, found her Cinderella opportunity through joining pageants during college. For her and many young women, these pageants had not only helped her personal growth, but also helped her pay tuition and survive. This experience gave us both a strong pillar of support and got her through tough times, and so we dedicated ourselves to the mission of providing affordability and access to dresses for young women. Through forging friendships with other girls we met during pageants, and working with formalwear fashion designers, we found solace in a diverse community of those trying to push the boundaries of what it means to feel beautiful and confident in the modern age, that such traits can come in all shapes and sizes, and embracing them wholeheartedly.

From this experience, we understand that search precision for one’s body type, skin tone, height, and budget in this market is not a secondary concern but rather a first-order necessity. The 50k+ dresses uploaded onto Queenly are indexed by color, fabric, dress size, hemline, neckline, silhouette and sleeve length. In beta testing now is searching by skin tone, filtering by height, and computer vision image search.

If you’ve experienced this frustration buying or selling formal dresses, or know someone who has, we would love to hear your feedback. We’re very excited to be sharing this with HN, and we’ll be here to answer questions you want to throw our way!



Showed Queenly to my wife, and it clicked with her instantly. She reminisced about having to get several catalogs to find the right prom dress.

We both love the name, although if I'm being honest I think the brand colors and fonts could be elevated in order to more meaningfully distinguish yourself from eBay and your other non-verticalized competitors (who all seem to have kind of tech-y, too-fun brands).

Some feedback on your positioning:

1. It wasn't immediately clear whether Queenly was a marketplace, a store, or some mix of both. This matters to us because it helps set our expectations around the buying experience.

2. Since some photos were stock photos, we wondered whether a seller could send you a dirty dress (or nothing at all). We found the answer (dry cleaning!) in your FAQ. In our eyes, this is a big differentiator vs eBay or similar. Might be worth highlighting that more prominently.

In general, it looks like you have a great product that solves a real problem. I know homepage real estate is at a premium, and you probably want to highlight inventory, but it might be worth doing a little more selling in the early days to explain why you're different. On a hunch, I checked out what StockX did to thread this needle a few years ago. I think their approach is elegant: https://web.archive.org/web/20170216204356/https://stockx.co...

CCongrats and good luck!


Thank you!

For context on 1. We do indeed have both resale dresses as well as mom and pop dress boutiques with brand new inventory on our platform. The latter arose during the pandemic, as many of those shops unfortunately closed down and had to find a way to integrate their inventory online. It’s definitely a tricky UX challenge, to communicate the availability of both types of products on one platform. On this topic as well as the FAQ/dress cleaning subject, taking inspiration from how streetwear marketplaces is a great suggestion.


Congrats on the launch!

Here's a niche worth looking into: Women's attire for formal music recitals and performances. My experience is limited to being a parent of a classical music student. Every musician ends up needing a variety of outfits for performances of different kinds, and for women, a solo performance tends to demand something akin to a formal dress. Shopping for such a thing is a pain in the arse, but they'll buy one and wear it over an over if it works.

In addition to looking good, the dress has to work meaning that it can't interfere with playing an instrument or singing. Not having ever worn such a thing, I can't guess what is needed, but there are endless performance videos on YouTube of concert performers, and you can imagine that someone like Hilary Hahn has figured out what works by now.

Dresses that fit younger girls would also be a thing.

Being a male musician, I'm kind of lucky that I can get away with something that's 100% generic. I bought a used tuxedo, almost a quarter century ago, and have worn it hundreds of times. Every musician male or female, also owns a set of "concert black," which is black shirt and black pants.


Oh also, we thought of this when we met a user on our platform asking about attire for ice skating competitions! We figured that we can also expand this to competition / performance wear like what you had mentioned. We started talking to some users who perform as ballroom dancers, pianists, etc., and they all told us how expensive these garments are and how difficult it is to find them online. Thank you so much for this recommendation, we really wanna work hard this year to expand to this fully.


This is a fantastic recommendation! Thank you :)


This site would be great for a lot of people I know. Being immigrants yourselves, are there any plans for adding support for ethnic formalwear or events? I've been on the lookout for qipao (Chinese) and aodai (Vietnamese), for instance.


This has been very top of mind actually! We have some users who have uploaded a lot of qipaos and aoi dais already. For immigrant women, it's difficult to find any formal cultural wear unless your town has a Chinatown or ethnic stores that cater to it. We want to provide easier access to this inventory, especially for those living in the Midwest/South, who normally would not have as many, if not any, ethnic stores that sell cultural formalwear. Thank you so much for recognizing this need for immigrants!


Really cool to see! Congrats on the launch!

> buyers on generic marketplaces like eBay or Poshmark tend to not focus on giving a safe and easy shopping experience for this type of inventory

Can you speak towards what you do to improve the buyer / seller experience for these sorts of items?


That's a great question! A little background: before we started Queenly, our users would often send payments and dresses to each other within large Facebook groups. As you might expect, very often it's hard to ensure security when you're shipping your wedding gown to a complete stranger across the country, or vice versa for a buyer sending money through Paypal. Queenly provides designer brand verification, shipping logistics, and quality checks, as well as our payment integration options (Stripe, Paypal, Quadpay installment payments) to take the burden out of that. Alongside this challenge is the user needs of searching for a dress. Many online platforms don't handle the NLP search needs of needing to find a "size 6 off the shoulder lace wedding gown". In fact, if you search this dress size or category on Macy's, eBay, or Poshmark, you'll get inaccurate results. What we're doing at Queenly is putting those search needs as our top priority in our data pipeline, (shown in one example here: https://queenly.com/search?q=size%206%20lace%20wedding%20gow...)


Congrats on your launch! Your website is super straightforward and well-designed. Best of luck:)


Thank you!


It feels like having a marketplace for this cheapens the experience of using formalwear. Imo

I would try and find a way to change the experience so its not similar to buying stuff on Ebay (i.e the homepage feels that way)


If you want the experience of brand new formalwear, then the site is likely not for you.

Coming from an immigrant family myself, the utility of something is worth more than the perceived newness, and deal hunting is a prized skill. Queenly is a good match for demographics like that.


Definitely a tricky design challenge, to keep a playful but high end tone to the landing page!


"Playful" isn't really something I'd expect from a business like this, at least not at the expense of communicating "high end".


Prom is supposed to be fun, but prom dresses are expensive!


Congratulations on the lunch. Upvote!


Thank you!


Good luck with your product! Just one suggestion about the website colours: the contrast between background and text is very poor in some places - you have a deep green background with a brown text.

If I were you I would pay a professional designer to work on that.


Thank you for the constructive feedback! Would you happen to have a link to the page or a screenshot of the color contrast issue? Appreciate the detailed feedback!


Fantastic! Congrats Queenly team! Hardest workers in the room and a huge market. Quinceañera's alone!


Thanks! Quinceañera is super big but underserved. We hope to help provide more access and affordability to these big and celebratory dresses :)


Congratulations team! Rooting for you as loudly as I can!


We truly appreciate it!!


Go Queenly! Happy to see the product launch.


Thanks so much!


Looks like a cheap Shopify site that one guy selling woodworking tools in Nebraska would have, not a startup with top tier venture capital funding. Hire some better designers


A Shopify site would probably be a decent MVP...

This is the second Launch HN in the last few days (the other being that macOS meeting widget one) that has left me absolutely baffled as to what YC saw/sees in it.


Sorry, I didn’t mean my comment to come off so negatively. I do wish the team the best of luck and think that reimagining aspects of the fashion industry is a very worthy ambition.


Haha thank you. For context, we launched on iOS, Android, and web within the same year, which has helped our marketplace grow, but we’ve since realized that we are outgrowing our engineering capacity (all done by me, a proud but headstrong full stack engineer ). Definitely maintaining a high sense of UX quality is one of our priorities, especially as we are trying to hire and dedicate better engineering resources to this challenge. Please let us know if you have specific feedback on the design!


hi kathy, congratulations on the site launch. there's one thing that stood out when I opened the site that you might want to take a look at. the 'onmouseout' behavior on the menu at the top seems like it needs to be reworked a little bit, because there is a tendency for the submenu to get 'stuck'. (its especially noticable if the mouse is in that position when the page loads). here's what i mean specifically: https://i.imgur.com/mbMnm4R.gif

second, i don't know if this is just my browser, but the images associated with step 1/2/3 (step 2 is missing) are vertically stretched kind of wrong, e.g. https://i.imgur.com/Hr63i0q.png

other than that, i strongly commend you for not using some kind of auto-hiding animation on the sticky header. and also not using animations in general. good call.


Thank you for the thoroughness! I appreciate any technical "eyeballs" on the site for finding bugs, and this context helps speed up the fixing process. Much appreciated!


Congratulations and Good Luck! Curious about your tech stack choices that allowed you to cover iOS, Android and Web, with a team of one!


Thank you! Haha I'm not entirely sure I recommend my approach. Obejctive C + IGListKit + regular old UIKit on iOS, React through next.js (for SEO) and native css on web, and Kotlin on Android. As to why: I've gotten a bit brash from my college hackathon years, as well as worked on a similar stack during my time as a full-stack eng at Pinterest. From sheer muscle memory and domain knowledge, building out Queenly on these three platforms was quick. Regarding mobile dev, on native dev vs. using React native, I'd say there's an advantage to being able to handle native navigation and animations, a wall that one might run into when developing on a hybrid app platform like RN. Additionally, a little company history: Queenly was an iOS-first app, launched first to prioritized our power sellers in our community. The React web app followed that, with enough user growth in between to shelve any considerations for a migration to RN.


I'm curious, which framework are you using?


I'll share but these are not necessarily strong recommendations haha—many of these decisions stemmed from what I used in the last few years as a full-stack eng at Pinterest, and being able to move quickly came from muscle memory from using these dev environments.

iOS - Objective C, UIKit, IGListKit web - React on next.js and native css Android - Kotlin




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