My point is that the portals and the configurations and whatnot don’t matter. The school should be able to easily and simply configure whatever the parent needs without requiring the parent to be tech literate.
The death of traditional phones has largely been overstated.
Even my dentist sends both SMS and phone calls for appointments. And they are a 2-bit operation. My doctor has a web portal but they rely on phones for important information like 'you missed an appointment without warning us'.
I'm struggling at the idea some random locked we form was sufficient for this critical information.