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I would argue that we are not "fixing things that aren't broken". Technology is being adopted by more and more people. It should make sense that we find ways to make improvements to reach more and more users. I think software people run the real risk of designing interfaces only they like.

I'm currently dealing with software that uses old style icons and menus and users just thoroughly do not understand the interfaces. The problem is that when every icon is brightly colored and bold, none of them are meaningful to the user. They all look equally important even when not.

We're finding with flat, simpler icons we have a lot more control about making certain icons more important than others. We can still give them color! And it will be more meaningful! We can make them pop out when we need to!




> I would argue that we are not "fixing things that aren't broken". Technology is being adopted by more and more people. It should make sense that we find ways to make improvements to reach more and more users. I think software people run the real risk of designing interfaces only they like.

What I meant by that comment is redesigning interfaces for aesthetics reasons: skeuomorphism is out, now skeuomorphism is in, now it's out again. Whitespace is out, whitespace is in. Google has a new icon set out so now our icons are "out of date," etc.

Furthermore, there are real costs to obsoleting users' expertise with an existing interface, and those costs may not be outweighed by marginal improvements in a new design. Also expert users and beginning/casual users have very different needs, and I think there's often too much focus on beginners.

> We're finding with flat, simpler icons we have a lot more control about making certain icons more important than others. We can still give them color! And it will be more meaningful! We can make them pop out when we need to!

And that totally makes sense and I agree with it. What I disagree is rejecting color and depth in an interface for reasons of aesthetics, ideology, or fashion.




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