That doesn't make sense, saying that the game still managed to be profitable doesn't show that the loss was insignificant. Those loading times are really annoying and detract from the game, and although I can't quantify the loss either I'd be very surprised if it was insignificant.
I'd say especially since the ones who are most likely to be affected by these issues are working adults with limited playtime who won't want to sit in front of their monitor for 5 minutes waiting for the game to load and also happen to be people with disposable income to pour into a game.
I'd say especially since the ones who are most likely to be affected by these issues are working adults with limited playtime who won't want to sit in front of their monitor for 5 minutes waiting for the game to load and also happen to be people with disposable income to pour into a game.