Last week I drove a brand-new rented Golf VIII for 1500km and as the stack in in this ID does look pretty much exactly like this Golf's I'd say I can make a good guess about it. The system is smooth, definitely not janky, but also far removed from an ipad experience in terms of UX and control layout.
The UX is not very good. I sat in countless makes of rental cars and when there are tactile switches for core functions like climate control, I never had any problem whatsoever to use it without even thinking about it; even while driving I could say with confidence I can quickly adjust whatever climate control and not to have to worry about it. But here, to me, the strictly touchpad focussed input and menu layout was simply confusing. It's not intuitive where your paired Bluetooth phone options are, for example. The radio screen is a pain to use. I didn't dare messing with it while driving, and I didn't dare navigate through 2+ layers of screen to get to climate control while driving :/
Maybe it's bearable if you use that car on a daily basis and get married to it, but as a swing by experience, it's certainly not very impressive. Even the MINIs and BMWs I drove, with the weird spinning menu controller (at least in previous generations), where often better than the free form touchpad input in this car. I wouldn't know if anybody is able to make it better though (haven't driven that many different makes).
The UX is not very good. I sat in countless makes of rental cars and when there are tactile switches for core functions like climate control, I never had any problem whatsoever to use it without even thinking about it; even while driving I could say with confidence I can quickly adjust whatever climate control and not to have to worry about it. But here, to me, the strictly touchpad focussed input and menu layout was simply confusing. It's not intuitive where your paired Bluetooth phone options are, for example. The radio screen is a pain to use. I didn't dare messing with it while driving, and I didn't dare navigate through 2+ layers of screen to get to climate control while driving :/
Maybe it's bearable if you use that car on a daily basis and get married to it, but as a swing by experience, it's certainly not very impressive. Even the MINIs and BMWs I drove, with the weird spinning menu controller (at least in previous generations), where often better than the free form touchpad input in this car. I wouldn't know if anybody is able to make it better though (haven't driven that many different makes).