Thanks for the feedback, I think you are raising a valid point
We have built the platform with APIs in anticipaction of integrations with SAP, Pronto, etc. We have also built in functionality to export data out to CSV files. Our market is a mix of big corporates who want the integration with SAP and never want to see out platform and small guys who run their maintenance from checklists and like the platform.
In regards to customer lock in, the system requires physical tags to be fitted to the zerks. Fitting the tags costs man-hours and they only work with our head unit. We think this protects us in the short term, longer term the capture, hosting and reporting on the data is our lock in.
Our customers are not the types to go out and build their own software - they may copy the head unit though..
We have built the platform with APIs in anticipaction of integrations with SAP, Pronto, etc. We have also built in functionality to export data out to CSV files. Our market is a mix of big corporates who want the integration with SAP and never want to see out platform and small guys who run their maintenance from checklists and like the platform.
In regards to customer lock in, the system requires physical tags to be fitted to the zerks. Fitting the tags costs man-hours and they only work with our head unit. We think this protects us in the short term, longer term the capture, hosting and reporting on the data is our lock in.
Our customers are not the types to go out and build their own software - they may copy the head unit though..