Or 3 - Users have a new requirement outside of any existing solution and perceive building their own solution in Airtable as being quicker, easier and cheaper than dealing with the people in IT.
I’ve been in a position before where talking to IT to get something small made means absolutely tonnes of work producing business cases, requirements documents, asking for funding, only to be told the huge bill to produce something internally isn’t worth paying, for something that takes a few hours to build and implement yourself sitting next to the team that’s going to use it. Ok it’s not supportable, but it’s airtable!
In my current role as a ops/logistics consultant, when I talk about IT change to clients a lot of the time the question comes back as “can we find a way to do this without talking to our IT team? You can’t get anything done through them without it costing at least X”.
I’ve been in a position before where talking to IT to get something small made means absolutely tonnes of work producing business cases, requirements documents, asking for funding, only to be told the huge bill to produce something internally isn’t worth paying, for something that takes a few hours to build and implement yourself sitting next to the team that’s going to use it. Ok it’s not supportable, but it’s airtable!
In my current role as a ops/logistics consultant, when I talk about IT change to clients a lot of the time the question comes back as “can we find a way to do this without talking to our IT team? You can’t get anything done through them without it costing at least X”.