This is not an exaggeration. Nowadays basically anything you buy that uses electricity also has chips included for various purposes. Those chips of course run proprietary software.
IIRC that took a Matrix-style war that humanity just barely won, so I don't think there's much hope among writers that we get to a post-tech universe without breaching the brane of cataclysm, seeing machine-borne oblivion on the other side, and pulling our heads back just in time (or perhaps an instant later...).
The third option is coexistence, though this too is something writers seem to be bearish on (Egan's Diaspora gives it a bit of consideration before simply killing off most organic life with a gamma ray burst, which I found somewhat cynical and or even spiteful, given the timing).