I don't feel too bad about replacement parts being obsoleted for good reason (e.g. leaded solder or similar changes). My car/vacuum/desk/etc. might get hit by a meteor, or fall down the stairs, or otherwise be totaled. Life is full of risks.
What I care about is good intent and reasonable measures to support me for the lifetime of the product. In most cases, I can't get replacement parts because manufacturers discontinue them after a few years as a business choice, not because they have to. Most manufacturers rotate product models every year, and I presume it's expensive and not good business to stock parts for models from a decade ago. That's what I want to avoid. I'd like a manufacturer that will continue supporting me as long as reasonable.
What I do now is I look at manufacturer's web pages, and see the oldest products they still support. It's pathetically short.
My last vacuum lasted 15 years before replacement parts ceased to exist. I've been looking at upscale Dyson vacuums, and the oldest ones with replacement parts are a decade old from date-of-introduction (less from date-of-purchase, of course). For a $800 vacuum, that means you're looking at an annualized cost of $80-$160 before you're dumped on the curb.
Of course, there are companies which simply don't offer replacement parts. If a roller or belt fails, the vacuum is disposable. The TCO seems similar, since those don't run $800, though, and a $150 vacuum will probably last a couple of years before something breaks.
What I'd really like is a web site which compiles this sort of information.
What I care about is good intent and reasonable measures to support me for the lifetime of the product. In most cases, I can't get replacement parts because manufacturers discontinue them after a few years as a business choice, not because they have to. Most manufacturers rotate product models every year, and I presume it's expensive and not good business to stock parts for models from a decade ago. That's what I want to avoid. I'd like a manufacturer that will continue supporting me as long as reasonable.
What I do now is I look at manufacturer's web pages, and see the oldest products they still support. It's pathetically short.
My last vacuum lasted 15 years before replacement parts ceased to exist. I've been looking at upscale Dyson vacuums, and the oldest ones with replacement parts are a decade old from date-of-introduction (less from date-of-purchase, of course). For a $800 vacuum, that means you're looking at an annualized cost of $80-$160 before you're dumped on the curb.
Of course, there are companies which simply don't offer replacement parts. If a roller or belt fails, the vacuum is disposable. The TCO seems similar, since those don't run $800, though, and a $150 vacuum will probably last a couple of years before something breaks.
What I'd really like is a web site which compiles this sort of information.