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What this really means is that different people are different and good collaboration tools will allow people to customize their experience while providing some kind of shared infrastructure. Even in an in-person meeting, you have lots of different behaviors, the people who chat to each other, the people who are super focused, the people who take notes on their laptop, the people who sit farther back in the room, the people who arrive late or leave early, the people who distribute the agenda, etc.



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