I loved Simple when it started, but had to transfer away in 2018 after they rolled out some new security system which started flagging withdrawals from nearby ATMs, at stable local businesses, which I'd gone to for years, as suspicious transactions. Each time, I'd have to call to get my card unlocked. After three times, I begged their support people to please contact someone up the chain know I was closing my account because I literally couldn't get my money out. They were sympathetic but refused to countenance the idea that the transactions were incorrectly categorized.