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Took nearly a week to respond to the original tweet (https://nitter.net/sebslomski/status/1344219609923276801), but not much more than an hour to respond to the quoting tweet from an account with an order of magnitude more followers (Edit: it looks like it depends on how you count “response”: https://nitter.net/GitHubHelp/status/1346250095700946956#m was 18 hours ago, https://nitter.net/sebslomski/status/1346467442428530691#m was 3).



First, American holidays does screw up customer service that in some instances it knocks out the very service (a la Slack). Second, despite posting a FAQ from the US treasury department that apparently excludes this case, the posters have missed the point that it only applies to financial services. Software is much more regulated (the silver lining is that cryptography is no longer munitions-class export fortunately) than most commenters think and that behind-the-scenes negotiations tends to happen especially with regards to cryptography.




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