That's a very good point, I'm really enjoying working from home and I attributed it mostly to not having to do the one hour commute each way, but there's so many more things that add up:
- At home I have the most comfortable chair I could find on the market that fits me perfectly. At work there are very basic adjustable chairs and they use some slippery fabric.
- At home I have an ergonomic mechanical keyboard vs. a cheap rubber dome keyboard that kept running out of batteries at work.
- An ergonomic mouse, vs. a tiny mouse that doesn't even have a back button.
- Two 27" 4k monitors, vs. a single 24" monitor.
- Always a nice room temperature, vs. often being too hot or too cold.
- Bathroom always available, vs. sometimes having to wait to use the bathroom.
- No interruptions, vs. occasional interruptions.
- Working in silence, vs. having to use noise cancelling headphone and listening to music when I don't want to.
To me the only drawbacks are that Zoom meetings are worse than in-person and not being able to have hallway discussions, but the many gains in quality of life easily make up for that. But the situation could easily reverse for someone who only has a tiny laptop and no room for a home office.
It’s the exact opposite for me. At work, we had 3 monitors, standing desks, great chairs, a gym, free breakfast and lunch, full private bathrooms with showers and towels and toiletries, amazing views, etc. Now I compete for space with some children, a spouse who also works from home, and I work on a 14 inch laptop screen from a couch. It’s a downgrade and I would work from the office if it were practical. We can go in, but some of these amenities are no longer available to us.
Since working from home, we’ve had many more meetings than we used to, which is a drain, mentally. Still, I am almost as productive as I was before, but no thanks to the environment at home.
From my experience, w/r/t meetings, I've worked from home going on 6 years now. A few years back we were acquired by a large company that had several divisions that worked entirely in office. When everyone started working from home, those divisions would initiate meetings significantly more often. I'm not sure if it's like a subconscious desire for more human interaction for those people that would usually get a bunch throughout the day, or a need to micromanage from some people, or just them thinking that they needed extra communication to make up for the remote working, but it was significantly jarring on our team for the first few months until everyone else sort of found their groove.
That's counter to our team, where we basically have the "policy" of less disruptions is better. Any discussion item is pushed into an e-mail or chat unless absolutely necessary. If there are items that are deemed to need a voice meeting that are remotely similar then we'll move them up or push them back to combine them to reduce the need to be on a call. 99% of our communication is done via e-mail or a group chat room, and the expectation is that an e-mail can go without a response for 24 hours, and a chat room message can go without a response for at least 1 hour. Anything urgent goes through a direct message, and the expectation is that you check the receivers status to make sure they're aren't in a "do-not-disturb" status before hand. Only time that is ignored is if something mission critical is occurring, like a systems outage. When you can limit 99% of your distractions to something you can check real quick once every hour or so, your productivity goes way up.
I can also say from experience that having your own space, and good equipment, is severely overlooked by people. I used to work entirely in my office, but we rescued a Belgian Malinois a few months before the lockdowns started so I had been working from a chair in my living room since the office is where our cats hang out for most of the day, and I wanted to give them time to adjust to the puppy as well. Even outside of the new puppy distraction, it's really easy to just sink into your "comfort" area and get distracted or stop working. Once she was housebroken, I started working out of our dining room instead so I could keep an eye on her but still not invade the office until she was better trained, and I noticed a significant productivity boost. GCP Grey has a great video on this ("Lockdown Productivity: Spaceship You"), and the idea is that even though the dining room isn't a dedicated office, it's still a place that you don't subconsciously associate with relaxing, so you still treat it like an office.
I don't have kids or a work from home spouse, so I don't have any advice there.
Your work just sounds very subpar. Crippling developers with that sort of equipment and environment is a poor move and also an awful trade-off, business-wise.
It seems pretty standard to me. Typical open-office setup, with one 24" screen and $5 keyboard and mouse that come with the PC, and a basic 10-years-old office chair. I've seen quite a few mid to large size industrial/engineering companies and it's a standard setup. Actually the ones having a 24" screen are lucky, most people get a 20".
That's why people commonly bring their personal headphones, keyboard and mouse. And sometimes their own larger screen even.
I don't buy it. Even when I was working in countryside Europe a decade ago we had better equipment than that and often double display (17" or 19" at the time). Some of the companies even had personal offices or small offices for 1-3 people.
I don't doubt that there are some shitty companies out there that can't get an office chair and a display from this decade, but it's far from the norm.
I work for a global 500 company, specialized in producing large technical equipment for aerospace. Our core activity is engineering and industrial production. For the area it's not a shitty company, the conditions are good and they have no trouble attracting employees.
In the engineering department those who don't do 3d CAD get a single 20" screen, and a laptop with 8Gb RAM. Those who use CAD get a single 24" screen and bigger laptop with a 3d card. Everyone gets the $5 keyboard and mouse that comes with the corporate HP laptops. Basically all offices (except for managers) are the noisy open-office type.
I've been to quite a few suppliers, all industrial/engineering companies of different sizes, and it's a pretty standard setup. It's not some shitty companies, it's just that all companies (at least not specialized in software) just take the basic material that they rent from their corporate suppliers. You can't show a positive ROI/business case for buying a $50 Logitech mouse to 50k office employees, so they all get the free included HP mouse. Same for the rest.
I'm not even getting into the locked-down version of Windows that everyone gets to use. Even launching portable executables is technically against the rules, not that it stops anyone. Until a few years ago most websites were blocked, so it's getting better at least.
In general I think it's pretty ok, it's not really a big issue. That's how the industry is. But very few companies give a very good environment and good computer devices to their knowledge workers. You just need to adapt. Bringing your own devices help. You can choose not to, many do, and accept to spend 8 hours/day using what they give you.
I worked at a aerospace defense contractor 8 years ago and this tracks with my experience. The quality of the equipment is terrible as is the pay in comparison to jobs with similar qualifications. I understand the economics of why these jobs suck, but there's no reason to stay.
8 years ago I had to move from an area I liked to get a better job. It will be interesting to see what happens with the rise of more remote hiring.
I've been working most of the last 6 years at a rather small space company. After discussing work conditions with enough people who worked at other space companies, I'm pretty damn sure I'd never work in the space industry again after I leave here, lol.
I've heard stories about "water clubs" and "coffee clubs" because some companies are so cheap they don't even pay for bottled water machines - so the employees group together and pay for it themselves. Like WTF?! And a couple of these stories came from programmers too.
As far as I know, we get paid better, have free basics like that (there was free lunch before covid), and whenever we carry our equipment to test sites, it's usually several generations newer and better than anything else I see at those sites. It's kinda funny lol.
It's a bit of a golden handcuffs thing I suppose. The problem is even if they pay better than anyone else in the space industry, I could probably double my compensation by getting a job at google. Of course, landing an interview at google in itself seems nearly impossible.
Sometimes I wonder if having a space company on your resume is a bad mark for hiring managers at companies like google. It kinda feels that way. Like as if only the riff raff work at space companies. But there are a lot of us who just wanted to work on cool stuff lol.
The issue is that in my experience the entire aerospace/aeronautics sector is like that. As well as most industrial sectors. At least if I stay in Europe.
So changing that means doing something else than my studies and experience. And I like working on aircraft.
I don't really have complains about salaries though. I find it's pretty normal compared to other industries. It's pale in comparison to the US, but that's a matter of continent, not sector.
Oh nice. I've worked in aerospace too, on smaller parts and sensors (didn't require a large office/factory).
The office was somewhat compartmentalized with biometrics between some rooms, classic in aerospace/defense work. IMO we were at zero risk of having an open office plan or noisy neighbors because of the domain.
The higher manager believed in giving double displays to those who did EE (layout and routing). Eventually every engineers was officially doing that to qualify for the double displays.
We were buying a fair amount of parts/electronics/hardware as part of the activity, some of it rather expensive. It wasn't too difficult to slip displays into the larger orders and get them approved. I recall every test bench I made came de facto with a PC and dual IPS display in the bill of materials lol
Maybe things have gotten better but I worked at a couple of large engineering companies in London 5-10 years ago and cramped, shitty, open plan offices with cheap ancient hardware was very much the norm at every place I worked at and visited. Coming from offices in Norway and Sweden I was shocked at how terrible their working conditions where.
Incidentally I've worked in London for the past few years, in a bank. Every desk in the building is equipped with aeron chair and multiple monitors. Yes every single one in the whole skyscraper (10 000 employees).
That includes multiple floors full of developers. On our floor the entire department had quadruple monitors (24" IPS Dell UltraSharp monitors if you're interested). Allegedly we're privileged because the norm is only 3 monitors for developers, the story goes that when the department was opened almost 20 years ago the head decided that developers would get proper equipment or the department wouldn't be opened.
Back to Dell, many companies are simply procuring equipment from Dell. The most classic display they sell is the Dell UltraSharp 24" IPS display, which is really good and really affordable.
London is the biggest tech hub in Europe with the most tech companies, quite of few of which are very serious about equipment because tech culture. I've not seen a company that didn't have dual displays since I moved here. I can't imagine a company that can't buy a display if you tell them what do buy. I don't want to jump into "just leave your company" because it's a bad HN trope, especially in COVID times, but come on, if your company can't procure a display/chair you can find a better company.
I believe a small increase in productivity per employee for a bank is worth a lot more than in most other industries. In my experience the quality of the equipment scales with the per employee profitability.
I've never worked for a place that prevented me from bringing my own chair, ottoman, keyboard and mouse. Usually I was the only person on the floor to do so, though.
I had a somewhat different experience working in London (multiple clients) for the last 7 years.
I guess it depends on the employer, but generally hardware / furniture is not that expensive compared to salaries and rent of the building in London, so things are decent quality.
Open office are an unfortunate reality, space is expensive.
Almost every bank I've seen in 3 European county has something like this. Java middleware companies, same story. And these are big companies and they're not a few companies.
I worked for a top-20 Fortune company (granted not software but we were still glued to our laptops the whole day) and the environment and equipment were exactly like OP described.
Because many companies are run with a mix of cost and profit centers. If you run IT as a cost-center and allow bean-counters to “optimize” things, you can easily get outcomes like that.
Making a computer faster for a worker who isn’t on the critical path and who is almost never waiting on their computer doesn’t make sense. Most of accounting falls into one or both of those tests, so they could rightly decide to optimize for cost. They can then wrongly conclude that they’ve already solved that question universally and apply that solution to devs.
Even a lot of IT employees don’t care or don’t know. Some want to just order something that users won’t revolt over and make the deployment and warranty support a first consideration.
I have to agree with you. I mean, I won't buy a computer to use at work, but if I don't like the office mouse and keyboard, I'll just order on Amazon and be done with that.
Well. I don’t expect doctors to bring their own scalpel, construction workers their own hammers, firefighters their own hoses.
If you want to employ me, please provide me with the tools to do the job properly. An ergonomic keyboard, mouse, chair and desk are a given. A nice display is a bonus.
Especially when it comes to ergonomics I don’t understand employers, an engineer going on leave for a week because of RSI / back pains, is way more expensive.
Aren't most construction workers expected to provide their own basic tools? The contractor usually provides specialty tools and power tools, but when I did demolition, I certainly brought my own hammer.
Ditto. Sometimes I'll expense things if they're not too expensive and it's clearly something I need rather than I want--and is directly connected to my job. But I'm paid well enough that I really don't care if I spend money over the course of a year that makes me more productive/comfortable. Frankly, that money probably comes back to me in various ways.
Expense reports aren't that difficult. I will buy something using my own money if necessary, but I'll try expensing it first. Usually that goes through, and it's saved me thousands of dollars over the years.
Yet it feels very common to see employers buy subpar equipment, because they either don't understand how much of a difference it makes, or it "costs too much" to give every developer higher quality tools.
I'm also in the camp of preferring to work from home with my triple high-res monitor setup, good chair, height adjustable table, ergonomic keyboard/mouse, and so on.
I dread the day I'll have to go back to the office.
It does cost too much for everyone. Unless you are a starting startup (<$10M in revenue) I bet you could request better hardware for yourself rather than expect it for everyone.
Now that you say this, I wonder what the threshold is for size/revenue of a company that does prioritize computing equipment and accessories. Every public company I have worked for have cared about ergonomics. Below $50M in revenue/100 employees I’ve found it difficult to request certain equipment (sit-stand desk for example)
The startups I have worked at went out of their way to get top-end equipment for everyone, and especially developers or engineers. They knew they had to move fast.
I’ve found that it’s because it’s all-but-impossible to quantify in numbers. Secondarily, it’s because the person doing the signoff doesn’t agree with you. You know that person, the one who prefers to work from his laptop on a conference table.
My company provides 2 displays.
But I'm the only dev that doesn't use the second display.
I tried it for a month and it was tiresome. I had to move my head to often, I also always maximize my windows so maybe it is useful to those that don't.
I would much more prefer a big screen (30 inch?) instead of two 24 inch. But unfortunately my Corp doesn't have such options.
I would much more prefer
I have a dual monitor setup at home--one landscape (iMac) and one portrait. This is basically the same setup I've used for more than a decade. (I tried 3 monitors once and it was too much.) However, if I were starting over without a built-in monitor, I would seriously look at one of the big/wide curved screen monitors. A number of people I know prefer those to dual monitors.
On the flip side, it is nice to have one screen with video conferencing set up to be as near the camera as possible. But I actually tend to do notes and so forth on a laptop while I'm conferencing because my mechanical keyboard on my desktop is very loud.
I have this same problem, i never use the second screen. I got my self a 27inch 4k monitor. I can have windows next to each other if i need to. more then enough space for my self. Anything else i would need to move everything to far back and I would start to need my glasses, or like you said constantly be moving my head
> I dread the day I'll have to go back to the office.
Unless you have a real vote in the decision, then the the best move, is to accept either result. Otherwise you saddle yourself with the mental and emotional baggage and clutter.
I suppose this is easier said than done, but worth the effort in converting the dread to acceptance.
This is just some random opinion on the internet of course.
Or perhaps simply change your place of employment for a place that has both remote work as the preferred way of getting things done (if that's what you prefer) and has actually established the culture around working remotely efficiently (like embracing asynchronous communications, for example).
While figuring out the latter would take some first-hand experience of reading the accounts of others, the former is easier to filter companies by, for example:
Of course, those are just the links that a quick Google search turned over, some job ad sites also have filters for remote/on-site positions etc.
There is no reason to settle for something you deem to be sub par, unless you feel more comfortable that way (since people have valid complaints about the hiring practices in ICT nowadays), which is also okay.
Agreed that good equipment is a worthwhile investment, but unfortunately most companies don't see it that way. I'm now in management and get issued a standard option 13" Macbook Pro or Dell XPS13 as my system at both my current and prior company, both of which I'm permanently remote. That honestly does the trick because other than how shitty Electron is for memory consumption, I don't do the things as a manager that require extra equipment and I'm at home anyway so have my entire array of personal equipment as well. Prior to that, I was an engineer, and it was a struggle to get a proper setup.
One company, several employers back, I brought my own equipment in and nobody said anything. I had my own desktop PC, monitors, mouse, keyboard, and chair in the office and other than the unplugged PC asset tag assigned to me sitting in the corner, I returned everything else to the supply closet. I eventually (after 3 years of using my own) was forced to use company issued equipment. Here was the contrast, the box I brought in to use was a quad-core proc with hyperthreading and had 32GB of RAM, and four SSDs in RAID10 w/ a decentish GPU driving 4 24" 1920x1200 IPS displays. The box I was assigned (3 years later) was a dual-core proc w/ HT, 8GB of RAM, and a 500GB 5200rpm HDD, with onboard video that only supported two displays. The two displays provided were 19" TN panels.
I invest in quality equipment at home, but many, if not most, employers do not. They may think they do, but they don't. It's 2020, I consider 64GB of RAM in a engineer's system a good target, 32GB a minimum. Most developer systems I see are lucky to have 16GB of RAM these days (often the maximum offered in laptops issued). Meanwhile, at home I have a max spec desktop PC less than 3 years old, multiple 4K displays, Herman Miller chair, an electric drive sit/stand desk, split ergonomic mechanical keyboard, an ergonomic mouse, a mini-split AC/heater in a separate room in a house with a door I can close, and in my closet a small rack of servers I can use w/ distcc to accelerate builds.
The great irony is that box I used at the office many years ago (8 or 9 years old), is still superior to what's issued as normal engineer equipment at most companies in the US, and I've since moved on to better systems at home, again. The poster you're replying to is largely correct. I love working from home partly because of no commute, but also because I can equip myself to my standards, which are much higher than the standards of a corporate IT department with accounting looking over their shoulder.
Most companies don't allow you to do work on non-corporate computers, for intellectual property/security reasons. They might not figure out anything is amiss if you merely add some parts to the computer they provide you, but that's about it. Our corporate network is locked down and you can't add random computers to it -- if something unexpected does get plugged in, someone in IT will be by eventually to see what the hell it is (and in the mean time, that computer is only getting guest network access).
Let me clarify my statement: Most *employees work at companies that don't allow you to ...
Yes, I'm sure most startups are lax, but big corporations are not, and there's way more engineers in total working at big corps than at startups. When I said "companies" I didn't have startups in mind.
It definitely depends on industry. In the healthcare and finance space, that's been the case. But in other parts of the industry, including at most tech startups, BYOD has been acceptable. Many places use NAC + policy scans to validate your personal equipment meets their policy bar (and you may need to run a specific piece of agent software to be allowed on the network), but other than that they seem to not care much.
My last job was like this, but they didn't care if people brought in their own equipment. I brought in an inexpensive mechanical keyboard, a nice mouse, some decent speakers and a headset, then requisitioned a second monitor from the surplus room. Granted, I had my own office so the noise bothering other people wasn't an issue. I would wager many places wouldn't allow bringing in your own equipment, but unless it's explicitly prohibited, I would happily spend a few hundred for a day to day quality of life improvement.
Software is another big thing overlooked by a lot of companies, in my experience. I've bought a Jetbrains account to use for my development because the effective $12.50/month I spend on it is nothing in comparison to the productivity benefit I get from it.
Why not take a keyboard and mouse into the office? That issue at least is easy to fix.
(I have a couple of colleagues who brought their own keyboards. We'd buy a decent keyboard for anyone who wants one, but they already had them from previous jobs with people who wouldn't do this.)
Indeed, bringing your own keyboard and mouse if necessary should be a nobrainer. Though having the employer pay for those things would be even better, but it’s not always the case.
I've been bringing my own keyboard and mouse for years. My current employer would buy at least an ergonomic keyboard for those that want it, but they aren't going to drop $200 on my mechanical keyboard for everyone, and I think that's pretty fair.
Like, everyone has their own preferences, so besides getting some that are not shitty, it's hard to choose something that everyone will like.
I, for example, absolutely hate mechanical keyboards with those tall keys, as I get hand/wrist/elbow pain from using them. And the mouse has to be as weightless as possible.
Considering companies usually have to decide on only 1 or 2 options to negotiate buying in bulk, it's hard to offer multiple options. Unless they give you like $100 when you start to buy whatever you want.
> - At home I have an ergonomic mechanical keyboard vs. a cheap rubber dome keyboard that kept running out of batteries at work.
> - An ergonomic mouse, vs. a tiny mouse that doesn't even have a back button.
This might be surprising, but you can bring your own keyboard and mouse to the office. Perhaps even get your employer to pay for them.
I've done this with every office I ever worked at. Dear employer I love you but my hands are my bread-and-butter and they trump your office standards. My hands, my peripherals. You're welcome to pitch in. If you have a problem with me using custom gear, bye.
I have no doubt this is true and has been for me at every place I worked since I got into this field in the 90s. Except when I did an on-site contract for a government department. They would not allow this. I had to make a spreadsheet to show the stakeholder that the computer they had provided was costing them $x a day for me to just sit there watching a build. They did replace the computer.
At one place I worked at years ago, I think ergonomics was the magic keyword to unlock a nice work environment.
I know this because one of my coworkers went from a shitty pc104 keyboard to a dedicated keyboard tray an expensive kinesis keyboard and a trackball mouse.
I suspect there must have been RSI problems they had to pay out on.
For me, I had 2 external monitors at the office vs 1 at home.
Snacks, fruits, beverages, espresso machine at work vs buy and prepare what I want at home (which has a cost, and demands time)
Ironically also, office was quieter. I can always hear (and feel) the upstairs neighbour walking around, even with noise cancelling headphones. The little noise at the office was way easier to ignore.
And using the bathroom at home, means I have to clean the bathroom more often.
my office had people taking calls at their desk... some landscapers here and there, or a crappy dog barking or a passing conversation are nothing compared to that nightmare. add in the constant clicking of everyone's mechanical keyboards
Single pane life over here. It’s never quiet. And I don’t live on a busy street. I live in a relatively quiet suburb in the bay. However, there is a war being raged by crows and squirrels right now. It’s quite obnoxious. Cheap landlords...
When this whole COVID home-office thing started my apartment building started construction on building two more floors. It's been miserable 3 months of home office to tell the least
I think big point is that, even if you have a very good office, this means that you employer just shifted the office costs from themselves to you. Depending on where you live, this might add up to several hundreds of dollars per month. This might be OK with some people, but it is definitely an additional cost for workers.
- At home I have the most comfortable chair I could find on the market that fits me perfectly. At work there are very basic adjustable chairs and they use some slippery fabric.
- At home I have an ergonomic mechanical keyboard vs. a cheap rubber dome keyboard that kept running out of batteries at work.
- An ergonomic mouse, vs. a tiny mouse that doesn't even have a back button.
- Two 27" 4k monitors, vs. a single 24" monitor.
- Always a nice room temperature, vs. often being too hot or too cold.
- Bathroom always available, vs. sometimes having to wait to use the bathroom.
- No interruptions, vs. occasional interruptions.
- Working in silence, vs. having to use noise cancelling headphone and listening to music when I don't want to.
To me the only drawbacks are that Zoom meetings are worse than in-person and not being able to have hallway discussions, but the many gains in quality of life easily make up for that. But the situation could easily reverse for someone who only has a tiny laptop and no room for a home office.