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Just sounds like people have't been able to walk a mile in anyone's shoes



Pretty much. What's curious is just how universally true it tends to be, though.

A personal hunch of mine is that it's also one of the implicit strengths of technical people starting companies. Software engineering teaches you to develop mental frameworks around systems and integrations and abstractions. And once someone with that experience walks a mile on the business side of the house, they're able to develop organizational structures that maximizes the organizational effectiveness as a whole rather than the local maximums within each group that are traditionally found.

Although that's not always what happens, it's an outcome that's unique to such circumstances.




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