> Don’t do Socratic methods when there’s an emergency or the person is stressed about a deadline.
This was a good lesson for me to learn when I was at the receiving end of it. It’s like I’m asking for how to get the production service back up and someone is teaching about postmortem.
Separate out the immediate fix from the longer term solutions. And don’t intervene if you don’t know the answer to the exact question. You will muddle the discussion than being helpful.
This was a good lesson for me to learn when I was at the receiving end of it. It’s like I’m asking for how to get the production service back up and someone is teaching about postmortem.
Separate out the immediate fix from the longer term solutions. And don’t intervene if you don’t know the answer to the exact question. You will muddle the discussion than being helpful.