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The quickest way to resolve political standoffs in remote companies is to fly people out to an office and stick them in a conference room for a day.

The agenda barely matters. People just tend to behave better when they're dealing with a real human being that they've met instead of a screen name in Slack that they argue with every day.

This is why I never promise anyone 100% WFH or 100% remote any more. I tell everyone to plan for 0-3 weeks travel, giving some leeway for flying people out for face-to-face planning.



== People just tend to behave better when they're dealing with a real human being that they've met instead of a screen name in Slack that they argue with every day.==

I’ve seen this work with unruly customers, too.




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