Indeed they could, however one could equally make the case that working on (say) the Photoshop code base is product development, having to rewrite or work around faulty NFS or ext3 File System just to get Photoshop to work is an aberration.
"Improving Stability" of AWS is rightly "Product Development" that Amazon should be undertaking, not their clients on an individual ad hoc basis.
"Improving Stability" of AWS is rightly "Product Development" that Amazon should be undertaking, not their clients on an individual ad hoc basis.