Firstly, let's make it clear that we are now talking about broad concepts and not necessarily how it applies to the example of this situation at hand.
Under many jurisdictions' consumer laws, advertised features or promises by the manufacturer are not everything that they are legally held to. There is also statutory warranty, and other parts of consumer law, which can include rules on basic expectations of how that category of consumer item is expected to perform (I'm not talking CPU speeds, but major issues like a keyboard fundamentally not working at a reasonable success rate), how long it's reasonably expected to work without failing (for that category of item), and so on.
Very broad principles, but with some clear examples provided by consumer bodies to consumers, and it's reviewed on a case by case basis. You can bring it to the proverbial small claims court (or consumer complaint body), and they can review the claim.
I suppose I just won't bring up this matter to HN before. It's too alien to the US consumer situation and mustn't apply to most readers here.
Under many jurisdictions' consumer laws, advertised features or promises by the manufacturer are not everything that they are legally held to. There is also statutory warranty, and other parts of consumer law, which can include rules on basic expectations of how that category of consumer item is expected to perform (I'm not talking CPU speeds, but major issues like a keyboard fundamentally not working at a reasonable success rate), how long it's reasonably expected to work without failing (for that category of item), and so on.
Very broad principles, but with some clear examples provided by consumer bodies to consumers, and it's reviewed on a case by case basis. You can bring it to the proverbial small claims court (or consumer complaint body), and they can review the claim.
I suppose I just won't bring up this matter to HN before. It's too alien to the US consumer situation and mustn't apply to most readers here.