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"A data device critical to the Tokyo Stock Exchange’s trading system had malfunctioned, and the automatic backup had failed to kick in. It was less than an hour before the system, called Arrowhead, was due to start processing orders in the $6 trillion equity market. Exchange officials could see no solution."

You know, just from a human perspective, talk about a bad day.

It's like seeing the cruise liner heading for the port too fast, knowing it is going to crash and cause immense damage, and realizing there is absolutely nothing that can now be done to prevent the damage.

Except, in this case, it's just way worse.




How many people died? How many were hospitalized?


Fair point!

I was talking about monetary damages - excluding any kind of loss of life or personal injury.

I could have picked a better metaphor!


I question the monetary losses too.

How much was lost by being unable to sell something today that you weren’t willing to sell yesterday?


A large industry is setup, with how many [thousands] of people employed and expected to execute on their jobs related to this market, and they just lost a whole day of doing their job.

So you have the opportunity costs for those people being paid to do nothing for a day and generating nothing in the form of revenue. Rightly or wrongly, a significant amount of profit generated in the stock market is from short term moves / games, not from buying and holding for long periods.

Second, and I don't know if this is the case, but what about companies that were issuing equities to raise cash on that day? They had geared up entire investment banking teams, with customers orders lined up, and had a whole game plan for executing the offerings.

That all went up in smoke and they will have to re-prepare everything for another day. That's true to IPOs, general follow-on offerings, to some extent ATM programs, etc.

Those are a couple ideas, maybe there are more?


Still seems extremely minor. Just wait. Every other player had to as well.


Oh, my biggest worry was futures expiring, but I hope nobody thought to switch over to a new system on the same day, and same with an IPO/2ndary offering.


> How much was lost by being unable to sell something today that you weren’t willing to sell yesterday?

Could be a lot. Markets are not disconnected. If only Japan existed, sure. Some orders would no longer exist, but nothing major, because noone else would be trading anyway.

But suppose this was during an economic downturn. You are trying to SELL SELL SELL because all countries worldwide are feeling some economic pressure and you can't because the exchange is down.

The next day, whatever assets you had are now worth a fraction of what they were one day before.

Oh, and there are some financial instruments that expire.


> You are trying to SELL SELL SELL because all countries worldwide are feeling some economic pressure and you can't because the exchange is down.

Some exchanges deliberately close in those circumstances. Or when big news is about to be released.

But as much as people were unable to sell, there are nearly as many situations where being unable to sell is a good thing.

I guess we’re eventually going to argue for 24/7 stock exchanges and for some reason very few are.

My own experience in Canada is that a lot of big Canadian stocks also trade in NY, and when one market is closed and the other isn’t because of different holidays, not a lot happens.

I guess an unexpected crash is different, but my guess is that everyone takes the day off, avoids releasing any big news out of respect for the situation and gets back to it tomorrow.


No need to pull 24/7 uptime into the conversation, I would say. The impact is that the exchange was not open when they were expected to be open. An outage like that is more disruptive than scheduled "downtime" because of being unplanned.


I’ve always wondered why markets haven’t switched to being open 24/7. Seems like having strict open hours is a relic of their pre-tech days.


Except for FX, there is no need for 24/7 and plenty of drawbacks; both in terms of overhaed and execution quality.

In fact the trend is in the opposite direction, towards shorter trading hours as well as more turnover in the opening and closing auctions. Shorter hours especially would be a huge win for work-life balance and diversity in the industry, and just as importly for reducing costs.

Having the markets open longer only spreads liquidity thinner across the day, and moreover having announcements made, corporate actions processed, etc etc is better done when the market is closed so everyone can be on the same page when the happen.


Stock exchanges earn major share of their profit from processing the orders.

They just lost at least a whole day of revenue.

After compiling some number for their annual report[1], I would say the loss from TSE revenue alone is roughly 2 million USD. But considering the effect trickling down the revenue stream where other security partners whose revenue depends on earning transaction fees, I would say the real damage would be many folds of that 2 million loss from TSE.

[1]: https://www.jpx.co.jp/english/corporate/investor-relations/i...


More or less by definition, this won't impact their yearly bottom line by more than 0.3% (at least to within first order). Which is quite a bit, but it still seems super minor. Just like 2 million. Isn't that peanuts for a stock exchange?


Agreed that 2 million USD is not much compared to total revenue.

However, you see, TSE YoY growth from 2017 to 2018 is roughly 4 million USD. Growth is hard as it is for TSE, leaving money on the table like this time definitely hurts.


The exchange lost a lot of revenue. Trader's and investor's time was wasted, you can't just change the open time without screwing up a lot of systems. Risk management would've been an issue too, a lot of people crossing the spread to derisk and transferring wealth to market makers.


Opening late won't break much. Most systems will be like "well shucks there's no trades to process, better just sit here and wait". Opening early will break everything.


A large number of people suffered a small amount of efficiency loss. The number of utils or QALY or whatever metric you want lost was probably fairly substantial.

The line of reasoning “well, no one died” is a classic example of humans’ unfortunate tendency to round small numbers to zero in utilitarian calculations, which leads to all sorts of bad decisions when you’re dealing with things that effect lots of people in small ways.


If you waste 10 seconds of 220 million people's time, which by my calculation adds up to about 70 years, it is not equivalent to depriving one person of their entire life.

That doesn't mean I think anything can't be measured or fit into some sort of framework, I just think there is some fundamental truth in the rounding to zero you refer to, that needs to be accounted for. It's too glib to dismiss it.


> it is not equivalent to depriving one person of their entire life.

Why not?


The opposite end of the spectrum causes problems too: "It's ok for some people to die, if it results in a small amount of good for a large number of people." One way to look at the problem with that in practice is that small amounts of good and large numbers of people both tend to involve a lot of uncertainty. When we're allowed to do motivated reasoning with enough uncertainty, we can usually prove whatever we want, and that sort of simple utilitarianism ends up being too easy to abuse. I think we can look at cultural taboos as a practical solution to this problem: "Ok, clearly there's no reliable way for us to say what killing is good and what killing is bad, and we all agree that most of it is bad, so let's make the simplifying assumption that all killing is bad."


> A large number of people suffered a small amount of efficiency loss. The number of utils or QALY or whatever metric you want lost was probably fairly substantial.

If the market closing is so bad for its participants, why aren’t they lobbying to keep it open past 4PM? Or on Saturdays?


We can use depository receipts and similar strategies to keep trading 24/7. But the markets would probably be a lot more efficient if they were open all the time. That’s not to say that we (traders) would necessarily make much more money off them that way. We’d probably make less, actually, because it would simplify/remove the kind of arbitrage market opens/closes let us do.


The traders still sleep and stuff. The efficiency loss was time wasted that was scheduled for trading, but not used. It's no different from unexpected downtime in any other job.


I guess I question why exchanges haven't moved toward a highway or hospital model where it's open, unless it really needs to be closed. Those places have the procedures in place to operate after hours.

Or at least adopt the retail model where they get some more retail traders by operating some weeknights/weekends.


FX trading is at least 24/5, there may be venues trading on the weekend but I expect spreads are very wide. CME is open 23/5 already. EUREX has extended their trading hours into the Asia shift in the past few years, I think 20/5. Many other European and Asian derivatives exchanges have extended trading hours over the past decade.

Most equity exchanges are only open or liquid during local business hours. US markets are open longer, but generally illiquid and there are fewer protections outside of "market" hours.

I think for equities, nobody wants to be a market maker 24/7 without a sufficiently wide spread to protect them from news events such as the death of an executive. So even with 24/7 markets you'd probably see very poor conditions outside of core hours. With derivatives, there's more interest in never sleeping. The world is a very interconnected place and less hinges upon a single person's death.


Loss of life or bodily harm aren’t required for someone to have a bad day.


Are you talking about the cruise ship crashing? It's a hypothetical. Nobody was hurt.




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