It depends, though. In all likelihood it would end up thrown back on the consumer— "Did you use a licensed/approved/certified charger? Sounds like you need to take this up with whoever made the charger that fried our product."
It might help resolve certain really common cases like compatibility between the chargers and devices of the mainstream entities. I guess I'd argue that that should be happening on its own, but Nintendo definitely dropped the ball with releasing a USB-C product in 2017 that was interoperable with Apple and other name-brand chargers which had been in existence for two years previously at that point.
The chargers that use standard plugs should also be made to support the standard or they should be held legally responsible.
In this particular case I think even well-known name brand chargers which follow standards (Apple, Anker) are breaking the Nintendo, and that's unacceptable.
Nintendo’s Switch plug happens to physically and electrically seem to accept USB-C charger connectors, but it’s not a USB-C plug, and the Switch should not be considered compatible just because it uses a similar plug.
Nintendo should have taken more steps with their charger to restrict the Switch to authorized chargers only, rather than permitting unsupported chargers (such as standard USB-C ones) from being able to power it. Or even just outright used a proprietary connector!
None of this is any fault of the chargers. They’re the ones adhering to the standards correctly. The Switch is at fault.
Whether or not this is the case, Nintendo makes it very clear in their warranty that using an unauthorized charger is not covered. They definitely did not intend for it to be a universal port.
And in a year or two I expect that clause will be found to be unreasonable by the ACCC (Australian consumer protection body) and Nintendo will end up getting fined for it.
Their website says that it uses USB-C for charging and the charging port accepts stock USB-C cables, it's not even remotely reasonable to bury within the warranty a statement which says "oh, by the way the device cannot accept USB-C cables -- if you use a made-to-spec cable that fits in the port, no warranty for you!".
The problem is that most consumers don’t read those warnings. And the “reasonable person” would assume that any USB-C cable would work if the USB-C-like receptacle mates with their USB-C cable.
Why would nintendo warranty try to cover scenarios entirely out of their hands? Just because the other guy claims they've produced a usb-c charger doesnt mean they actually did it correctly (which is apparently the case with these docks)
If you shove 9V into a 5V device, bad things will happen, regardless of Nintendo is anti-standard or not
You should look for a lawyer who would take it on contingency and sue. Sounds like a great class action. You often get more money as a class representative rather than just a class member.
They put USB-C on the box. They screwed up the design. They should be forced to have a recall, or extend the warranty.
> the Switch should not be considered compatible just because it uses a similar plug
Imagine you go to a hotel and see an USB A port on the wall and you try to charge your phone, then your phone starts to smoke or simply ignites. You find later that port was not a standard USB A port, but a 220 volt plug for something custom. Should the hotel be responsible for that? I think it should. If it looks like a duck ...
All of this just underscores what a terrible standard USB-C is. You have no idea what's what anymore by looking at it. Everything seems to fit together, but if you do it, you damage your devices.
It would have been better if they'd launched another dozen different plug standards. In situations when there's only one thing you should be connecting to your device, that's the way to go. Universal sockets only make sense if they're actually universal.
All of this just underscores what a terrible standard USB-C is.
Nothing above seems related to the standard. At the end of the day, its still comes down to the manufacturers to follow the standard in order for everything to to work. But the standard itself can't stop any particular manufacturer from making a non-compliant product.
It's a bad standard if shorting adjacent pins fries equipment. That the people created a standard like that means they aren't competent to create these sort of standards.
There are trademarks on the USB logos, so the USB consortium not enforcing their trademark on standards violators (using their logo) is something they could do, but don’t.
That is not the case. The current reports, as far as I've seen, have all (or at least mostly) been from 3rd party docks where pins on the dock side were bridged and shorted the charger, frying the Switch's port.
Edit: A poster below this question said they fried their Switch by using their Macbook charger so I may have been naively optimistic in my original statement.
I would rather like it if USB standards had better names and a definition of a "safety score" then device manufacturers have to advertise a minimum supported score (for devices) and a minimum guaranteed score (for chargers).
It might help resolve certain really common cases like compatibility between the chargers and devices of the mainstream entities. I guess I'd argue that that should be happening on its own, but Nintendo definitely dropped the ball with releasing a USB-C product in 2017 that was interoperable with Apple and other name-brand chargers which had been in existence for two years previously at that point.