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I bought a set of cables positively reviewed by Benson Leung for my new phone, and they worked fine.

Recently I bought a new laptop and it doesn't charge with it, or any other USB cable in my place, except the one it came with, which is too short, and only ends in USB-C so I can't use it with any other power adapter I own. I don't know why it doesn't charge with any other cable.

If not even Benson Leung's recommended cable works, what then?

This is the frustration. All USB-C cables should have some bare minimum features that all of them supply, and be clearer about which ones have which features. Labeling it all the same USB-C leads to the frustration so many people are talking about.




I mean, if there's a magic cable to charge just that one device, sounds like that device is broken.


The thing is, if it was broken then none of the dozens of people who reviewed it mentioned it was broken at all.

The device itself is everything I expected it to be, and I can still charge it with the included cable. The only issue is that it only charges with the provided cable and nothing else I've tried so far. I don't think this justifies invoking my warranty on it. It isn't a deal breaker, I've paid enough for it and I'm already starting to use it daily. But there seems to have been no way to know it was "broken" in this specific manner, maybe because nobody really felt the need to test with a different cable in their reviews. They probably just declared, "hey, it charges, so no problems there."




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