Likely this can be easily gamed. But in the context of Snowflake's value, NPS manifests in Net Retention, which is likely to be more difficult to fudge:
> For every $1 of revenue Snowflake received from their customers a year ago, that same pool of customers are now paying $1.58.
Net Retention is more important, but in this case it also gives credence to the NPS number.
> For every $1 of revenue Snowflake received from their customers a year ago, that same pool of customers are now paying $1.58.
Net Retention is more important, but in this case it also gives credence to the NPS number.