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> If users didn’t want these things, users wouldn’t buy them.

doesn't follow. people buying a thing despite flaw X just means don't consider X a dealbreaker, not that they actually want X



..What? If X isn't a dealbreaker, then obviously customers are fine with X.

If they weren't, it would be a dealbreaker.


There is a vast gulf of nuance between “fine” and “dealbreaker”.


And that gulf is different for everyone. You can’t dictate it to others.


If it’s a “””dealbreaker””” then you’re not okay with it.

If it’s not a dealbreaker then you’re okay with it.

How many different ways do you want to twist this?

If any of this mattered to anyone outside this echo chamber then Apple wouldn’t constantly come at #1 in customer surveys.




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