They may also be in a rush, and have more important things to do. That can appear to be lazy or stupid, but it isn't really.
I have that attitude towards things like expense filing software. It's a nuisance that I don't want to spend time learning, and it doesn't come up often enough to learn it well. So my click stream probably looks stupid or lazy.
I feel the same. An app shouldn’t be too complicated especially if you used different similar apps in the past and can sense the complication is unnecessary. Why spend energy and effort on something that is stupidly designed and which would probably be a one time use anyway?
I have that attitude towards things like expense filing software. It's a nuisance that I don't want to spend time learning, and it doesn't come up often enough to learn it well. So my click stream probably looks stupid or lazy.